La Tour Blanche Guest Guide

Internet & Wi-Fi

Network name: Livebox-8150
Password: FPS2xjPHNSKwZKg6jo

Optional: add a Wi-Fi QR code image below.

Contents

• 1. Arrival & Departure
• 2. House Rules
• 3. Room-by-Room Guide
• 4. Outdoor Areas
• 5. House Systems & Utilities
• 6. Waste, Recycling & Practicalities
• 7. Local Area & Recommendations
• 8. Troubleshooting
• 9. Departure Checklist

1. Arrival & Departure

Check-In

• Check-in time: 16:00
• Parking: Parking for 5 cars — 2 each side of the gravel area and 1 under the car port.
• Key location: Key box on the back of the front post of the car port. The code will be sent by personal message on the day of check-in.
• Entry: Enter through the kitchen door (2nd door from the garage).
• Alarm: Use the fob on the keys. Activate when away for multiple hours: touch fob to the alarm console and press the button showing the person outside the house. To disable: touch fob and press the button showing the person inside the house.

Check-Out

• Check-out time: 10:00
• Before leaving:
  • Dishes washed or left in the dishwasher.
  • Rubbish in 30L bags and placed in the black outdoor bin beside the kitchen.
  • Recycling taken to local recycling bins (locations below).
  • Towels left on floors or on beds.
  • Perishable food thrown away.
  • Keys returned to the key box.
  • Notify house management once you have left (WhatsApp).

2. House Rules

• Smoking: Strictly non-smoking. No smoking inside the house.
• Pets: Not permitted.
• Noise: Enjoy your music, but be sensible. Please do not disrupt the neighbour ~100m behind.
• Pool use: Please enjoy the pool safely (see pool guidance below).
• Parties / visitors: No more than 8 people sleeping at La Tour Blanche. Day/evening guests allowed, but respect the property. Disturbances leading to authorities being called or neighbour complaints may result in termination of rentals.

3. Room-by-Room Guide

Living Room

What you’ll find

• Seating for 9
• Blankets
• TV, mini stereo system, record player
• Bluetooth speaker (record player can also be used as a Bluetooth speaker — turn the knob right to enable)
• Log burner and tools
• Wi-Fi router under the stairs
• English board games on the mezzanine overlooking the lounge
• Drinks cabinet with glasses for spirits

How things work

• TV has Netflix and Disney apps installed.
• Window shutters can be used for warmth or shade.

Kitchen

The kitchen is well supplied with plates, bowls, silverware, etc. Please respect the equipment. Hand-wash glasses with painting/patterns and anything wooden or wooden-handled.

Appliances

• Oven
• Hob
• Dishwasher
• Fridge / freezer
• Microwave (instructions on top)
• Nespresso coffee machine (pods in basket beside machine)
• Ninja food processor (very sharp blade — please be careful)
• Other appliances in the white shelves in the utility room: Juicer, Toaster, Bread maker, Sandwich toaster, Raclette set, Electric mixer

Where things are

• Cups / small plates / bowls: above the microwave
• Food storage: cupboard above the sink and cupboard beside the fridge
• Plates / bowls / cooking dishes: cupboards under the work surface (dining room side)

Important notes

• Dishwasher tablets: under the sink
• Rubbish bags: under the sink
• Cleaning sprays: pull-out bin under the sink
• Rubbish sorting:
  • Non-recyclables: large bin using 30L sacks
  • Food waste: collect in compost bin using small green bags (under the sink). When full, tie and place in general rubbish.
  • Recycling: 2 white bins for mixed recycling (paper & plastic)
  • Glass & metal: stacked black bins
  • Recyclables must be taken to local recycling stations

Dining Room

• 6 dining chairs, plus 3 additional dining chairs in the bedrooms
• Condiments / salt & pepper: wooden grinders and drawer next to the oven
• Dinner plates: right-most dining cupboard under the countertop
• Glasses: tall cupboard with glass doors
• Cutlery: large drawer under the hob
• Food storage note: please store food in fridge or containers (rural home; mice are a reality)
• Optional drinks fridge: utility room

Tower Bedroom

• Bed: Queen
• Ensuite bathroom
• Large wardrobe and drawer unit
• Bedding in lower drawers (if needed)
• Bedside lights with USB charging

Ground Floor Bedrooms

Bedroom 2 — “Jungle Room” (Front Bedroom)

• Bed: King
• Double wardrobe with shelves + chest of drawers
• Shutters as preferred
• Bedside lights with USB charging

Bedroom 3 — “Tuscany” (Back Bedroom)

• Bed: Queen
• Built-in cupboard + shelving storage
• Shutters as preferred (not overlooked)
• Bedside lights with USB charging

Upstairs Single Bedrooms

Bedroom 4 — Front Study

• Single bed
• Standing desk + docking station
• Bedside light with USB charging

Bedroom 5 — Back Study “Princess Room”

• Single bed
• Desk + docking station
• Selection of books and games for young children
• Playhouse in the chest (cloth covering bag under the bed)

Bathrooms & Toilets

• Showers: downstairs bathroom and (from March 2026) a new shower room at the back of the utility room
• Tower bathroom has handheld shower attachment
• Hot water may take up to ~30 seconds to flow; temperature can fluctuate if two showers run at once
• Important: The house uses a fosse system (not mains sewage). Do not flush tampons/sanitary products/baby wipes. Small 10L bin bags are available; toilet/bathroom bin bags go into non-recycling waste.

4. Outdoor Areas

The grassed garden stops at the edge of the surrounding vineyards.

Swimming Pool

• Opening period generally early April to early October
• Safety: Children and non-swimmers must be supervised at all times
• Electric cover should be closed during prolonged non-use. For multiple days, also secure cover with clips at either end (not the clips over the steps).
• When open, secure the larger strips of the cover with the straps.
• Pool cleaning: use pool brooms in pool area; throw leaves into garden hedges.
• If water level drops below mid-level of skimmer boxes, top up via hose from pool machine room and notify house management with a photo if unsure.

Terrace & Garden

Garden furniture (may be stored in back storage room or under car port in winter)

• Large wooden table (back garden) + folding chairs
• Small bistro table + 2 folding wooden slat chairs (often near kitchen steps)
• Glass-topped table + 4 chairs (may be in garage in winter)
• Large metal-framed table + chairs (chairs may be under car port)
• Small metal & glass table + chairs (often at end of pool area)
• Wicker sofa + 2 armchairs + glass-topped coffee table (usually under dining room window; store cushions indoors overnight)
• Large canopy (base on pool terrace; canopy stored in garage)
• Sun loungers (not out in non-seasonal months)
• Hammock (back garden)

BBQs

• Built-in BBQ beside the pool
• Gas BBQ stored at the back of the car port

Quiet hours

• There is one neighbour ~100m behind. Reasonable noise is fine; raves/parties are forbidden.

5. House Systems & Utilities

Heating & Hot Water

• Heating is powered by electricity and heat pump.
• Radiators: adjust via manual valves (twisty knobs).
• Main thermostat: on the cupboard in the living room (next to the dining room door). Use up/down to set temperature (typically 22–23°C on cold days).
• No hot water: wait a few minutes; it should restore. Tower bathroom may run out if filling a very full bath; downstairs shower takes ~20 seconds to get hot initially.

Log Burner

• To light: 2 medium logs + 2 firelighters + kindling. Once burning, add a large log from wood stacks in the back storage/man-cave area.
• Air feed: pull out slide handle under door when starting; push in once established.
• Ash: empty into black metal ash bucket; when full, empty onto ash pile at top left of garden.
• Firelighters: store safely away from heat; do not store touching the burner or on the metal floor plate.
• Do not store wood under/next to the burner (fire risk and attracts mice). Use the basket or store at back of house.

Electricity & Fuse Box

• Fuse box is in the garage.
• If electricity needs resetting: reset any flicked-off switches on fuse boxes.
• If all electricity is off: hold down the + button on the electricity feed box until a click is heard and power returns.
• Supplier: TotalEnergies (outage info can be checked via their customer site).
• If outage not resolved by resetting: contact Enedis Emergency Service: 09 72 67 50 24 (Dordogne = 24). Then call house manager for guidance.

Internet & Wi-Fi (repeat)

• Network name: Livebox-8150
• Password: FPS2xjPHNSKwZKg6jo

6. Waste, Recycling & Practicalities

Rubbish & Recycling

Waste processing in Dordogne can be complicated (welcome to rural France).

• Household waste must be in 30L black bags. Starter sacks are under the sink.
• Black bags are disposed of two at a time in the special bins at recycling stations.
• If staying more than one week, you will be provided a code to deposit waste bags.
• A large black bin at the roadside allows storage of black bags before taking them to recycling stations.
• Recycling must be taken to local recycling areas:
  • Glass
  • All other plastic, paper, and metal
• There is no recycling of food waste.

Recycling station locations

• 961 Rte des Ruines, 24240 Monbazillac. Turn right out of the house. Turn right onto the route D933, then turn 1st left, then 2nd left and the recycling bins are 500m ahead.
• Just off route D107 up the hill from the house. Go to the end of Route de Tirecul, turn right, then turn left and the recycling bins are immediately on the right.

Recycling maps (optional)

Replace the image URLs below with your Squarespace-hosted images (e.g., screenshots from your PDF).

---

Laundry

• Washing machine: a small number of tablets are provided to get started.
• Dryer: condenser dryer; empty the water tray (pulls out at the front) after use into a sink or toilet.
• Manual clothes drying rack available for items not suitable for the dryer.

7. Local Area & Recommendations

Shops & Essentials

• Bakery/Boulangerie: Boulangerie Epi d’or (about 5 minutes along the D933 towards Eymet)
• Supermarkets:
  • Intermarché (approx. 3km towards Bergerac; right onto D933, straight over first roundabout; 500m on left)
  • E.Leclerc hypermarché at La Cavaille commercial centre (about 10 minutes towards Bordeaux)
  • Intermarché hypermarché (about 10 minutes towards Périgueux; noted as preferred)
• Pharmacy: on the road into Bergerac, about 1km past Intermarché
• Urgent medical care: Bergerac hospital

Eating Out

• Many restaurants in Bergerac and (spring–autumn) in surrounding villages.
• Recommendations pending (as noted in the guide).

Things to Do

• Bergerac
• Vineyards
• Dordogne river activities
• Markets in Bergerac or Eymet
• Local towns: Eymet, Issigeac
• Further afield: Saint-Émilion, Périgueux, Sarlat-la-Canéda
• Châteaux: Monbazillac, Bridoire (about 5 minutes drive)

8. Troubleshooting

Common issues

• No hot water: should not happen; if persistent contact property management.
• Internet down: check and reset broadband box (see Internet & Wi-Fi).
• Tripped fuse: meter reset switch and fuses are in the garage (see Electricity section).

Power cuts (Enedis)

Electricity distribution in France is managed by Enedis, regardless of supplier.

• Outage information page: Enedis – panne et interruption
• Outage map: Enedis – carte des coupures
• Emergency phone (24/7): 09 72 67 50 24 (Dordogne = 24)
• On the Enedis website you can: view live outage maps, check estimated restoration times, and report a new outage.

9. Departure Checklist

Before leaving, please:

• Wash dishes
• Empty fridge
• Take out rubbish
• Close windows
• Lock all doors and return keys to the key box
• Notify house management of your departure

Thank you for staying at La Tour Blanche. We hope to welcome you again.